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Who do I call if my neighbor is making too much noise (i.e. having a loud party or playing music too loud)?

The Town of Colma has a noise and an unruly gathering ordinance. This ordinance is enforced by the Police Department. You can call the Police Department non-emergency number: (650) 997-8321 to report a problem. The Police Department will issue a warning first, and then if the problem continues, they will issue an administrative citation. Please...

Are there any restrictions regarding construction noise?

Yes. The Town has a construction noise ordinance which limits noise generating construction of any kind to the following hours: Weekday Start Time is 8:00 AM; Weekday End Time is 7:00 PM. Saturday Start Time is 9:00 AM. Saturday End Time is 5:00 PM. Sunday Start Time is 12:00 PM. Sunday End Time is 5:00...

Will Comcast have to come to my house to install equipment?

Yes, Comcast will come to your house to install the cable lines and equipment to your home. Please call this number (855) 307-4896 to set up your service.

Can I bundle my cable services with internet and/or phone services?

You may bundle your services with Comcast, however you will be responsible for all charges for the additional services. The Town has arranged to pay for only the Digital Starter cable package.

Who pays if I wish to subscribe to “premium” channels?

You are responsible for all charges for any additional services, including installation charges and monthly subscription charges. Additional services include premium channels, digital TV, adding more outlets, changing the location of an outlet, etc.

What is included in Comcast’s Digital Starter service?

Digital Starter includes both basic and expanded basic television channels such as the major networks (NBC, CBS, ABC, Fox) as well as a host of other channels such as C-Span, CNBC, MSNBC, CNN, TBS, FX, Food Network, and HGTV, to name a few.

Where can I find a list of upcoming concerts and special events?

You can check out all of our great special events and concerts by visiting our Events page or by calling us directly at (650) 985-5678. We hope to see you there!

What is your refund policy?

Recreation participants may cancel programs two weeks prior to the start of the program without penalty. If participants cancel recreation programs within two weeks of the start of the program, refunds will not be returned.

How do I find out about recreation programs?

The Recreation Activity Guide offers information on programs, activities and events. They are published three times per year and mailed to Colma Residents in the months of April, August and December. Hard copies are available at the Colma Community Center, Sterling Park Recreation Center and Colma Town Hall. You may also call us directly at...

How do I enroll in a recreation program?

There are two ways you can enroll in our recreation programs: Online - Recreation participants may register for recreation programs and activities by visiting the Recreation Services Department active communities page. If you are Colma resident, please make sure you have a current Colma I.D. card and have a login and password prior to...

What are the rules regarding smoking and alcohol use in parks?

Smoking is not permitted in any of the parks in Colma. Alcoholic beverages are not permitted at Sterling Park or the Bark Park. Beer and wine may be served at the Colma Community Center for certain permitted events. For more information please call the Colma Recreation Services Department at (650) 985-5678.

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Emergency Tips

Please click on the following links for more information on how to make sure you and your family have the water you will need in the event of an emergency! Treat Your Water Locate your Water Shut Off

Important Contact Information

American Red Cross (650) 259-1750 Colma Police Department 911 (650) 997-8321 1199 El Camino Real Colma, CA 94014 Colma Public Works Department (650) 757-8888 Monday – Friday 911 Evenings, Holidays and Weekends To report down trees, flooded areas, street/sidewalk problems Colma Fire Protection District 911 (650) 755-5666 50 Reiner Street, Colma Pacific Gas & Electric...

I just moved to Colma, how do I sign up for basic cable services?

Please call Comcast at (855) 307-4896 to set up your service. Customer service representatives with Comcast will need to verify your address to ensure that you fall under the Town of Colma’s bulk service account. If Comcast does not have your address listed on the town’s bulk service account; you may not reside in the...

How do I make a request for public records?

You can request public records by submitting a Public Records Request (PRA) to the Town. Be as specific as possible about the records you are looking for to help us process your request in a timely manner. To submit a request or learn more, visit our Public Records Request page or contact the City Clerk’s...

How do I safely dispose of chemicals?

Household hazardous waster (HHW) is waste from your home that is toxic, corrosive, flammable, or reactive based on its chemical properties. Products such as batteries, paint and paint thinner, pesticides and fertilizers, and poisons are considered hazardous waste. It’s illegal and unsafe to dump this waste in the trash or down the drain. San Mateo County’s...

How do I dispose of paints?

You may drop off your old paint for recycling at the following locations: Daly City Dunn Edwards, 2201 Junipero Serra Blvd., (650) 992-9660 Sherwin-Williams, 7298 Mission St., (650) 301-4936 Pacifica Recology of the Coast ABOP, 1046 Palmetto Ave., (650) 355-9000 South San Francisco Blueline Transfer Station, 500 E. Jaime Ct., (650) 589-5511 These locations take...

What are the rules regarding dogs in parks?

Dogs are permitted at Sterling Park and Colma Historical Park, however they must be on a leash at all times. The Bark Park on D Street is an off leash dog run and play area. The City Council adopted Bark Park Rules in January 2017. The Bark Park rules enforce unwanted behavior or questionable usage,...

What are the hours for park use?

Sterling Park, Colma Historical Park, and the Bark Park are open from sunrise to sunset.

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